MALX LTD
Privacy Policy
Last updated: 20 August 2026
This Privacy Policy explains how MALX LTD collects, uses and protects personal data when you use the MALX platform.
1. Who we are
MALX LTD is responsible for the processing of personal data relating to the use of the MALX platform. For privacy enquiries, contact us at support@malx.com.
2. Personal data we collect
We may collect your name, username, email address, account and subscription information, usage history, favourites, notifications, technical information such as IP address, browser and device data, and payment-related information. We do not store full card details where payments are processed by an external payment provider.
3. How we use your data
We use personal data to create and manage accounts, provide football analysis and prediction services, manage subscriptions and payments, provide password recovery, send service notifications, prevent fraud and abuse, secure and improve the platform, and comply with legal obligations.
4. Lawful bases
We process personal data where necessary to perform our contract with you, comply with legal obligations, pursue legitimate interests such as platform security, fraud prevention and service improvement, or where you have given consent when consent is required.
5. Payments and subscriptions
Payments may be processed by third-party payment providers such as Stripe. The payment provider receives information necessary to process your transaction in accordance with its own terms and privacy policy.
6. Sharing personal data
We may share personal data where necessary with hosting and infrastructure providers, payment providers, email service providers, security and fraud-prevention providers, professional advisers, or competent authorities where required by law.
7. International transfers
Some service providers may process data outside the United Kingdom or European Economic Area. Where applicable, we use appropriate legal safeguards for international transfers in accordance with applicable data protection law.
8. Data retention
We retain personal data only for as long as necessary to provide the service, manage accounts and subscriptions, meet legal and accounting requirements, resolve disputes and protect our legal interests. Retention periods may vary according to the type and purpose of the data.
9. Your rights
Depending on applicable law, you may have rights to access, correct, erase, restrict or object to processing of your personal data, request data portability, and withdraw consent where processing is based on consent. To exercise your rights, contact support@malx.com.
10. Complaints
You may contact us first about any privacy concern. You also have the right to complain to the relevant data protection supervisory authority in the country where you live or work, or where you believe an infringement occurred.
11. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or unlawful disclosure. However, no electronic system can be guaranteed to be completely secure.
12. Cookies
MALX may use cookies and similar technologies to operate the website, maintain sessions, provide security and improve the service. More information is available in our Cookie Policy.
13. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on this page together with its latest revision date.
14. Contact
MALX LTD — Email: support@malx.com